Our products are formulated to suit all skin types, including sensitive skin. However, we always
recommend performing a patch test before introducing new products to your routine.

Yes, of course! Niacinamide is an extremely gentle but also highly compatible ingredient that
works well with most actives, like Hyaluronic Acid, Retinol, and BHA. It flattens out oil
manufacturing and softens the appearance of pores

Apply your cleanser first, then apply Niacinamide (water serum) and Hyaluronic Acid to boost
hydration and seal in moisture. Finishing with your moisturizer and sunscreen during the day. 

Hyaluronic Acid draws moisture into skin, making it appear plump, hydrated, and silky. It's ideal
for dehydrated or dry skin and pairs with any serum or cream beautifully. 

Our moisturizer can be applied twice a day morning and evening to maintain skin softness,
hydration, and balance. Apply following serums to lock in moisture. 

BHA (Beta Hydroxy Acid, alternatively referred to as Salicylic Acid) helps exfoliate deep in pores,
removes excess oil, blackheads, and pimples. It is very helpful for oily or acne skin. 

Start out with 2 3 times a week, then titrate based on your skin's tolerance. Don't combine BHA
and Retinol in the same routine to prevent irritation.

Retinol promotes cell turnover, reduces fine lines, and smooths skin texture. Use nighttime after
you cleanse and before moisturizing. Start using 2 3 times weekly and always wear sunscreen in
the daytime when you're using Retinol.

Yes, Niacinamide helps strengthen the skin barrier and can reduce the potential irritation caused
by Retinol. Apply Niacinamide first, wait a few minutes, then follow with Retinol. 

Use twice daily morning and evening. Apply a small amount to damp skin, massage gently, then
rinse thoroughly with lukewarm water. Follow with your preferred serums and moisturizer.

Morning: Cleanser Niacinamide Hyaluronic Acid Moisturizer Sunscreen Night: Cleanser
BHA (every other night) or Retinol Moisturizer 

We like layering rather than mixing. Layer water-based serums like Niacinamide and Hyaluronic
Acid first, 30 60 seconds between each layer, then top off with creams or oils. 

Visible results can be observed in as little as 2 4 weeks after consistent use, depending on the
product and your skin type. 

Yes! Cléra products are fragrance-free and cruelty-free. 

Store in an air-conditioned area, away from direct sun. Retinol, in specific, must be tightly sealed
and kept in a dark environment.

The majority of our Cléra products are safe to use, while Retinol is not recommended while
pregnant or breastfeeding. Always consult your doctor before use. 

 Yes. Kindly look at the PAO (Period After Opening) symbol on the pack most products are good
for 6 12 months after they have been opened. 

Orders are shipped within 1 3 business days and received in 3 10 business days, depending on
your location.

Yes, you can return any unused and unopened product within 14 days from receiving it. See our
Return Policy for details. 

 Orders can be cancelled 24 hours from when the order was placed, provided that they have not
shipped out yet. 

 We can be contacted via email within 48 hours of receiving your package with a picture, and we
will assist you with a replacement or refund. 

Yes, our products are made to be gentle yet strong for even sensitive skin.

 Yes, definitely. Always do a patch test before using a new product on your skin type. 

Yes you need to use sunscreen, especially when applying active ingredients like BHA or Retinol.

Sure! Our products are designed for both men and women and appropriate for all types of skin Send me this as pdf file